Department Shanghai-Registrar Office

School/Division NYU Shanghai (SH1002)

Compensation Grade Pending

FT/PT Full-Time

Category Academic Program Support

Position Summary

The Administrative Assistant ensures all administrative tasks are organized and completed on an as and when needed basis. She/he is responsible for the day-to-day administrative functions to assist in the delivery of a wide variety of programs within the Office of the Registrar. A high degree of initiative, independence of action, and ability to achieve results without explicit guidance is expected, as is the ability to work quickly and efficiently, particularly during busy times. Additionally, she/he is responsible for submitting expense reports, and keeping inventory of office supplies. Lastly, the Administrative Assistant will oversee all activities of lower level staff- to include student workers and interns.

The main responsibilities include:

Student Records Processing (40%)

●Updates and maintains records within the student information system (Albert). This includes, for example, entering major declarations, course information, etc. as directed;
●Assists with curriculum support and the provision of registration services to the NYU Shanghai community in support of the NYU Shanghai Registrar;
●Assists with classroom scheduling and placement;
●Produces student enrollment verifications and student transcripts;
●Works with the University Registrar in directing the development, maintenance, and integrity of students' permanent enrollment and academic performance records in NYU Shanghai's student information system - Albert, ensuring compliance with guidelines and requirements.

Customer Service (30%)

●Answers routine email questions on behalf of the Office. Consults with office team on more complex issues as needed. Uses the campus student information system (Albert) to produce reports for Office use and upon request of other University offices;
●Screens visitors. Serves as a primary source of information to students, staff, faculty and the general public on policies and procedures of the office, providing basic information, responding to general inquiries, and resolving routine problems;
●Manages activities of lower level staff- interns and student workers.

Administrative Support/ Scheduling (30%)

●Provides general administrative support for the Office. Schedule appointments, maintains individual and/or department calendar, and makes arrangements for meetings and travel to and from the University;
●Prepares binders, organizes meeting materials, and creates presentation materials. Maintains office administrative forms. Performs other clerical duties: photocopies materials, processes, forms, maintains office files and records, etc.;
●Submits personal expense reports on behalf of the Registrar, and for office related expenses;
●Responsible for overall coordination of, and maintenance of, both the academic and nonacademic (extra-curricular) schedule;
●Ensure that all operations are in compliance with various regulations.

Qualifications

Required Education

●Bachelor's Degree; Master's degree preferred.

Required Experience

●One to three years of related experience in an educational institution, with a strong understanding of higher education student information systems;
●Strong interpersonal skills working with students, faculty, and staff;
●Demonstrated experience in quickly and accurately assessing rapidly emerging, or developing environments;
●Ability to demonstrate a high degree of discretion in handling sensitive matters in a fair-minded manner.

Required Knowledge, Skills, and Abilities

●Understanding of the Registrar's role in support of a student-centered, multifaceted academic enterprise, and familiarity with the implementation of large databases and issues related to the application of technology to student/faculty client services;
●Effective written and oral communication skills - bilingual in English and Mandarin Chinese preferred;
●Strong organizational skills;
●Political and cultural sensitivity with a clear perspective on diversity and intercultural dialogue;
●Ability to work collaboratively.

Additional Information

About NYU Shanghai

NYU Shanghai is China's first Sino-US research university and the third degree-granting campus of the NYU Global Network. We were founded in 2012 by New York University and East China Normal University with the support of the city of Shanghai and the district of Pudong. NYU Shanghai seeks to cultivate globally-minded graduates through innovative teaching, world-class research, and a commitment to public service.

NYU Shanghai is an equal opportunity employer committed to equity, diversity and social inclusion. We are proud of its diverse and talented staff members, who work together to build and sustain this unique and pioneering institution of higher education in China.

To know more about working at NYU Shanghai, please click here to view our Staff page for more details. Thank you!

申请方式 / Application Instructions

请点击以下原文链接并提交在线申请。
Please click the original job link below to submit your application online.
https://shanghai-nyu.icims.com/jobs/9197

欢迎访问上海纽约大学官网查看更多热招岗位，并关注上海纽约大学员工招聘微信公众号（NYUShanghaiRecruit）了解更多行政岗位相关招聘信息。谢谢！
Please visit NYU Shanghai Website to view more open positions and follow our Staff Recruitment WeChat Account（NYUShanghaiRecruit）for more updates. Thank you!

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